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May 2024, London
About
Why attend
Gallery
Agenda
Speakers
Speakers
Advisory board
Speaker interviews
Sponsor and exhibit
Sponsors
Exhibitors
Sponsorship and exhibiting
Register your interest
2024 speakers
2024 speakers include:
Katherine Allinson
Strategic planner
Southern Housing
Roseann Ayton
Resident board member
Hexagon Housing Association
Karen Badenoch
Community entrepreneur and founding director
Trusted Money Confidence
Helen Bartlett
Project manager
Four Million Homes
Mandeep Bhogil
Executive director of operations
Tower Hamlets Community Housing
Palma Black
Director
Palma Black Consulting
Claire Blacka
Engagement specialist
Tentacles Consultancy
Gary Bourlet
Co-founder and membership and engagement lead
Learning Disability England
Jonathan Bradley
Head of Granicus Experience Group
Granicus
Matthew Buckham
Community investment director
SNG
Sarah Caston
Housing manager
YMCA Norfolk
Tony Cealy
Theatre practitioner and cultural producer
Amy Cheswick
Executive director of customer and transformation
mhs homes
Justin Crittall
Director of dispute support and resolution
Housing Ombudsman
David Dagger
Director of communications and corporate affairs
The Institute of Customer Service
Yvonne Davies
Board Member
Scrutiny and Empowerment Partners Limited
Anna de Souza
Head of resident engagement
Peabody
Wiktoria Dziubinska
Housing options officer
Medway Council
Debra Edwards
Resident and co-production champion
Haringey
Luke Elton
Head of service improvement
Oasis Community Housing
Davina Emery
Tenancy sustainment team leader
Winchester City Council
Mark Gale
Chief executive
Gloucestershire Gateway Trust
Samantha Gibbs
Peer outreach co-ordinator
Social Interest Group, Medway Peer2Peer service
Chris Giles
Housing strategy and partnerships manager
Medway Council
Kheron Gilpin
Engagement specialist and Ubuntu round table facilitator
Tutu Foundation UK
Lizi Green
Inclusion consultant
AbilityNet
Alex Griffiths
VP of sales
Orlo
Lucie Gutfreund
Campaigner
End Our Cladding Scandal
Fazilet Hadi
Head of policy
Disability Rights UK
Nichola Harrison
Assistant director – health, safety and facilities
Paradigm Housing
Imran Hashmi
Senior researcher
New Local
Sophie Hayward
Head of housing
Westmoreland Supported Housing Association
Martin Hilditch
Editor
Inside Housing
Sue Hodgson
Resident and member of customer scrutiny panel
Mears
Kai Jackson
Chair of tenant scrutiny panel
Black Country Housing Group
Mohammed Jama
Head of Brent community hubs
London Borough of Brent
Liam Kelly
Involved resident
The Guinness Partnership
Lewis Kinch
Co-creation and innovation manager
Southern Housing
Indra Mudie
Tenant board member and apprentice engagement advisor
Home Group
Darren Murinas
Chief executive
Expert Citizens CIC
Harpreet Pangali
Customer Relations Manager (Insight & Quality)
Silva Homes
Moreen Pascal
Associate
Housing Diversity Network
Matt Peacock MBE
Co-director
Arts & Homelessness International
Joanne Prestidge
Head of national practice development
Homeless Link
Stuart Purcell
Corporate complaints manager
Rotherham Borough Council and National Complaint Managers Group
Kate Roberts
Head of customer success
Switchee
Samra Said
Senior producer
Arts & Homelessness International
Adam Sanders
Product Manager
Riskbase
Ingrid Smith
CEO
Your Journey Consulting CIC
Natasha Steer
Creative practitioner
Creatabot
Kate Still
Chief commercial officer, Home Group and chair
Thrive Homes
Jessica Taylor
Community entrepreneur and founding director
Trusted Money Confidence
Adam Taylor-Drake
Head of customer success
Aico
Erica Watts
Head of employment and skills
SNG
Emily Webb
Chairperson Tenant Scrutiny Panel
Swindon Borough Council
Tracey Williams
Tenancy Services Officer
Partners Foundation
Shabana Yousaf
Director of property, building safety and compliance
ARHAG Housing Association
Sponsors
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