To ensure meaningful and representative engagement with all parts of the communities in which housing providers work, the sector must think beyond traditional engagement methods.

This session will help you to understand the barriers to engagement that under-represented groups may be facing. This may include younger or ethnically diverse communities. Are there shortcomings of existing methods and processes that need to be addressed? How can we build confidence and trust for these groups to participate and help influence services and communities? We will consider the breadth of adjustments for engaging people with visual or hearing impairments, learning disabilities or neurodiversity.

We will also discuss the importance of intersectionality and overcoming silos in services and identities in order to see the individual as a whole. Come and hear ideas and solutions in this important session.