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Grenfell Inquiry day 54: tenants give evidence about housing association

Former housing association tenants of Grenfell Tower have criticised their landlord, Notting Hill, at today’s inquiry.

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Nadia Jafari giving evidence at the Grenfell Tower Inquiry (picture: Grenfell Tower Inquiry)
Nadia Jafari giving evidence at the Grenfell Tower Inquiry (picture: Grenfell Tower Inquiry)
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Former housing association tenants of Grenfell Tower criticise landlord, Notting Hill #ukhousing

Grenfell Inquiry day 54: tenants give evidence about housing association #ukhousing

Key points

  • Tenants of the large London housing association Notting Hill criticise their landlord
  • Two sisters describe being separated from their elderly father while escaping, only discovering much later that he had died
  • One eyewitness account sheds light on the route the fire took into flats

Day 54

The Grenfell Tower Inquiry continued to take evidence from former residents of the tower today, including two sisters describing their harrowing experience.

Maria and Nadia Jafari, who lived together in a flat they rented from housing association Notting Hill, both criticised their landlord.


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Nadia said that Notting Hill should have fixed their front door, which was not self-closing, but didn’t.

She added: “Although most flat doors were changed during the refurbishment our door was not. It was a heavy wooden door and was not airtight. Before the fire we could sometimes smell other people’s cooking, but we couldn’t hear noise from other flats.

“To shut the door properly, you had to pull it very hard. When my father came home he would ask why the door would be open. Sometimes it would look like it was closed but not actually be closed. It would be possible to push it and open it.”

As well as criticising Notting Hill, Maria and Nadia described their experiences on the night of the fire.

Maria said in her witness statement that her mother first alerted her to the possibility that something was wrong at 12.45am.

When she saw the fire out of her window, Maria woke her sister to tell her about it, but Nadia assumed that the fire was not a serious issue and told Maria to go away.

Maria and her mother took the lift down from their flat on the 11th floor and left the tower. From outside, however, they could see how quickly the fire was spreading, and so Maria went back inside the tower at 1.21am to try to warn Nadia and her father.

She reached firefighters on the third floor and gave them the key to her flat, telling them about her relatives.

Nadia, meanwhile, had woken up, looked out of her window and realised the extent of the fire. She woke her father, who had a heart problem and diabetes.

While they were considering what to do, she said, the fire came through the vent at the top of their kitchen window, before the heat smashed the kitchen window and set fire to the plastic around it.

Dr Barbara Lane’s report to the inquiry had previously identified the vents as a possible route for flame from the cladding into people’s flats, but Nadia’s eyewitness account is the first to pinpoint it as the specific route taken.

Flames quickly spread through the flat, and Nadia and her father left and ran into the lift, after knocking on their neighbours’ doors to warn them.

They joined six people in the lift and took it down to the 10th floor, where it became stuck. The lights went out and it filled with smoke, but they were able to open the doors and run down the stairs in the dark.

When Nadia reached the bottom of the stairs she realised her father was not with her. She was rushed to hospital and only discovered her father had died two weeks later.

While the majority of the residents in Grenfell Tower were tenants of the Royal Borough of Kensington and Chelsea, with management services provided by Kensington and Chelsea Tenant Management Organisation, housing association Notting Hill owned three properties in the building.

It used these to provide temporary accommodation for families waiting for a permanent home. Maria and Nadia said they had been in temporary accommodation in the tower for 16 years.

Two other families in Notting Hill-owned homes died in the blaze.

The Grenfell Tower Inquiry

The Grenfell Tower Inquiry

Closing statements

 

Day 85: victims' lawyers attack the fire brigade

 

Further expert evidence

Including some additional evidence from emergency call handlers, bereaved and relatives

 

Day 84: further evidence from survivors and relatives

Day 83: swift evacuation of tower possible if residents alerted

Day 82: initial fire was extinguished but then returned to the flat

Day 81: overheating fridge-freezer most likely cause of fire

Day 80: fire doors installed did not match product tested

Day 79: resident advised to stay put despite fire in flat

Day 78: insulation and cladding material below required standard

Day 77: molten plastic spread blaze down tower

Day 76: 'stay put' should be dropped when fire spreads across floors

 

Other witness evidence

Police, ambulance, gas suppliers, council, TMO and call room operators give evidence

 

Day 75: call room operators give evidence

Day 74: further evidence from TMO officers

Day 73: TMO boss failed to pass information to firefighters

Day 72: fire finally extinguished when gas switched off

Day 71: further questions over stay put advice

Day 70: the police evidence

 

The bereaved, survivors and relatives’ evidence

 

Day 69: video shows smoke billowing through fire door

Day 68: KCTMO removed self closing mechanism and never replaced it

Day 67: gaps in cladding fixed with duct tape

Day 66: 'don't fix broken system with a sticking plaster'

Day 65: survivor dragged disabled man down nine floors to safety

Day 64: KCTMO 'did not replace broken fire door'

Day 63: foam insulation inside cladding 'exposed' says survivor

Day 62: father gives harrowing account of son's death

Day 61: council’s management organisation slammed for faulty electrics

Day 60: stay put advice ‘led to deaths’, residents say

Day 59: residents describe problems with new windows

Day 58: survivor describes how daughter saved his life

Day 57: firefighter evidence ‘a slap in the face’, says survivor

Day 56: relations with contractor were ‘toxic’

Day 55: resident 'never happy' with stay-put advice

Day 54: tenant gives evidence about housing association

Day 53: stay put advice 'felt like trap'

Day 52: resident saved by son's phone call

 

The firefighters’ evidence

 

Day 51: firefighter feared encouraging residents to jump

Day 50: the LFB commissioner

Day 49: fire chief reveals frustration over lack of building plans

Day 48: internal fire spread 'bigger story' than cladding

Day 47: fire officer considered evacuating crews over building collapse fears

Day 46: 'we were improvising' senior firefighter admits

Day 45: firefighter urged for abandonment of 'stay put' policy

Day 44: firefighter recalls radio signal difficulties

Day 43: call hander 'uncomfortable' with insisting residents stay put

Day 42: residents only told to leave if they called fire brigade back

Day 41: breathing equipment delay 'hampered rescues on upper floors'

Day 40: chiefs told firefighters to abandon policy

Day 39: firefighters reveal dramatic rescue of children

Day 38: firefighters issue aplogies to families

Day 37: council 'unable to provide tower plans'

Day 36: QC defends inquiry process

Day 35: Javid would welcome interim recommendations

Day 34: water from hose 'too weak' to reach the flames

Day 33: 'oh my god, we've been telling people to stay put'

Day 32: further fire fighter describes lack of equipment and low water pressure

Day 31: 'incredibly difficult' task of recording information outlined

Day 30: struggle to maintain control over rescue operation described

Day 29: fire service 'overwhelmed' by survival guidance calls

Day 28: 'the building beat us'

Day 27: firefighters 'forced to abandon plans to reach roof'

Day 26: poor signage hindered rescue efforts

Day 25: water pressure left firefighting equipment 'like garden hose'

Day 24: decision to abandon 'stay put' explored

Day 23: TV images 'could have assissted' rescue effort

Day 22: description of hectic scenes in the control centre

Day 21: account from the fire service 'nerve centre'

Day 20: firefighter describes 'huge volume' of calls from trapped residents

Day 19: firefighter 'given no training on cladding fires'

Day 18: evacuation would have been 'huge catastrophe'

Day 17: firefighters describe access and lift issues

Day 16: scenes of carnage likened to 9/11

Day 15: firefighters recount trauma of survival guidance calls

Day 14: firefighters describe spread of blaze

Day 13: firefighters recall radio difficulties

Day 12: "it was like a war zone"

Day 11: questions raised over fire fighters' radios

Day 10: watch manager emotional under questioning

Day nine: lead firefighter 'not trained in stay put policy'

 

The expert reports: authors give evidence to inquiry

 

Day eight: where the fire started

Day seven: what was in the cladding?

Day six: the cause and spread of the fire

Day five: expert highlights key issues

Day four: firefighters defend response to fire

Day three: council and contractors appear for the first time

Day two: lawyers for the survivors make their case

Day one: expert evidence released on cladding and stay put

 

The commemoration hearings

 

30 May: Grenfell Council 'recognised it should not house disabled victim above four storeys'

29 May: Anger on day six of the Grenfell Inquiry

25 May: Grenfell families 'forced to live in chimney with stay put policy'

24 May: Grenfell family complained about father being housed on 17th floor

23 May: Tributes to children on third day of Grenfell hearings

22 May: Emotions run high as Grenfell bereaved shown footage of the tower burning

21 May: Grenfell victims share tributes as inquiry opens

 

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