Frequently Asked Questions

Yes, and we can offer you discount for taking out a group or corporate subscription. If you'd like more details, you can contact our team on 0207 772 8311 or enquire by email to enquiries@insidehousing.co.uk.

If you have an active personal subscription, you won’t have to do anything as your subscription will automatically renew.

If you subscribed via a promotional offer your subscription will renew onto the current standard pricing going forwards.

If you're part of a group or corporate subscription, you can contact our helpful team via phone 0207 772 8311 or via email enquiries@insidehousing.co.uk to start the renewal process. 

Yes, but your access will be limited to an article a week. For this, you'll need to register an account with us here.

You can change your email and delivery address by logging into your account, go to "My Account" and select Subscriptions.

Alternatively, you can get in touch with our customer services team at subscriptions@insidehousing.co.uk. Please be sure to let us know what your details will need changing to.

Please contact us via phone 0207 772 8311 or let us know via email subscriptions@insidehousing.co.uk. Our customer services team will be there to help you.

You can add additional subscribers to your current group subscription when valid at any time. To find out how, and how you will be charged, please contact us on 0207 772 8440 or email enquiries@insidehousing.co.uk.  

Yes, please email subscriptions@insidehousing.co.uk or call 0208 955 7008. Our customer services team will be able to help you process the name change on the subscription.

Please note we do not cancel subscriptions as per our terms and conditions, but on a group subscription a user can be removed.

Your subscription is for your use only. You may not share your username and password with someone else. As per our terms and conditions, we do not permit subscribers to share their account with any one else.

Yes, you can take out a subscription to outside the UK. To subscribe, please click the link here.

You can pay for your subscription by debit or credit card when checking out online.

You can pay in currencies other than the GBP (£). Please note that exchange rates will apply.

We can send you an invoice for your subscription, Please contact us by email subscriptions@insidehousing.co.uk, where our customer services team can provide you with one.

As you try to log in, you'll find a "Reset Password" text prompt in red. Click this, and confirm your email address. Follow the instructions that you are given next. 

If the problem persists, you can contact us on 0207 772 8440 or email us at subscriptions@insidehousing.co.uk.

You can share an article link with your colleague. However, your colleague will only be able to read the article if they're registered or subscribed to Inside Housing.

You can access our archive of digital editions here.

You can update your individual newsletter by going to "My Account" and selecting "Newsletters" and tick/untick the news you would like to receive or no longer would like to receive.

Alternatively, you can use the link here.

We would first recommend checking your Junk/Spam folder. If you've not listed our newsletters as safe senders, they are likely to be there. 

If they are not in your Junk/Spam folder, please contact us by phone 0207 772 8440 or email your query to subscriptions@insidehousing.co.uk.

Please email subscriptions@insidehousing.co.uk or call 0207 772 8440. Our customer services team is on hand to help diagnose the issue. 

If you've not received your copy of the magazine, please email subscriptions@insidehousing.co.uk or call 0207 772 8440. We will be able to arrange for a copy to be sent out to you.

Our magazine is monthly. If you've subscribed before the 15th of each month (with the exception of December), you will receive the month's edition. If you've subscribed after this date, you will receive next month's edition. As a subscriber, you have access to the digital editions of the magazines in our archive, here.

Please don't hesitate to contact us on 0207 772 8332 or email Andy Stevens, andy.stevens@oceanmedia.co.uk, for all advertising opportunities with Inside Housing today.

If you have any stories that you believe we should be running, you can contact Jess McCabe, jess.mccabe@insidehousing.co.uk, for features or Peter Apps, peter.apps@insidehousing.co.uk, for comment pieces.

For more information on pitching features, please go here and for more on pitching comment pieces, please visit the link here.