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Chief executive of 75,000-home landlord to retire after 12 years

The chief executive of Riverside is to retire after 12 years in the role.

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Carol Matthews, chief executive of Riverside
Carol Matthews became chief executive of Riverside in 2012 (picture: Riverside)
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The chief executive of @RiversideUK is to retire after 12 years in the role #UKhousing

Carol Matthews will retire in 2024, the 75,000-home housing association said. Riverside chair Terrie Alafat will oversee the recruitment of her replacement.

The recruitment process for Ms Matthews’ successor as chief executive will start immediately.

Riverside said that it is looking for “an inspirational leader of stature and experience” who will be committed to “using our assets wisely and nurturing our people in a tough operating environment”.

Ms Matthews was appointed group chief executive of Riverside in February 2012, following five years as chief executive of Guinness Northern Counties, part of The Guinness Partnership.


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Originally from Glasgow, Ms Matthews’ career began in housing as a management officer at Sheffield City Council. She also worked for Burnley and Bristol councils prior to joining Northern Counties in 1993, and subsequently became chief executive in 2007.

She sat on the board of the National Housing Federation for seven years and is still involved at a regional level. Ms Matthews also served on the national housing and regeneration panel at the government’s Audit Commission, as well as chaired Homes for the North from 2018 to 2020.

Riverside said that Ms Matthews had “steered the organisation through some of the most challenging times experienced by our customers and the wider sector” and “always focused on Riverside’s central purpose as a charitable housing association”.

Riverside became a member of the G15 group of London’s biggest housing associations in April 2023 following its merger with One Housing.

Ms Alafat said: “Carol has modernised the organisation – introducing new systems and ways of working – while ensuring we retain a strong focus on our customers, giving them an effective voice, including at the ‘top table’.

“We are now one of the country’s leading developers of much-needed affordable housing and one of its largest providers of homelessness services and supported housing. The ultimate measure of Carol’s success is that she will leave Riverside a better, stronger organisation than the one she joined.”

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