Southern appoints Mears executive to new role
Southern Housing Group has appointed a former Mears and Serco executive to oversee a new division of the group.
Yvette Carter, who spent four years at Mears, will be in charge of the group’s in-house repairs and maintenance service, caretaking and estate care service, and construction arm.
She will also oversee Southern’s private rental business, Spruce Homes, and the group’s commercial property arm. All these elements will fall under the group’s newly created commercial division.
Ms Carter, who will start her role on Monday, is the second big hire by Southern in the space of a few weeks. The group appointed a former Peabody manager as its new executive director of resources earlier this month.
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Ms Carter said: “I am very keen to develop the supply chain, improve cost efficiency and ensure high levels of customer service are attained and maintained across the group.”
In one of her roles prior to Mears, Ms Carter spent nearly six years at Serco.
In its last annual report, Southern revealed a 27% fall in its annual surplus to £45m as costs rose.
Alan Townsend, who joined Southern as chief executive last year, added: “I feel sure that with her track record of business and service improvement, Yvette will lead the commercial directorate in providing great value and customer service.”
