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Regulator to intervene in Welsh housing association

The Welsh social housing regulator is to intervene in a Cardiff housing association due to governance concerns.

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Picture: Getty
Picture: Getty
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Regulator to intervene in Welsh housing association #ukhousing

Regulator to intervene after health and safety issues at Cardiff housing association #ukhousing

Governance concerns at Cardiff Community Housing Association #ukhousing

Cardiff Community Housing Association (CCHA) will be required to undertake a series of independent reviews agreed with the regulator, implementing its recommendations in line with a set timetable.

The 2,840-home landlord has failed to manage significant governance and services risks effectively, according to a regulatory judgement issued yesterday.

“Regulatory intervention has been and continues to be required to ensure the association addresses identified regulatory concerns,” it said.


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CCHA fell short on five different “performance standards” from the Welsh Government’s regulatory framework for housing associations.

The regulator’s concerns include health and safety issues, as well as CCHA’s repairs and maintenance services.

Its judgement also lists “governance and board assurance arrangements”, “risk management” and “approach to co-regulation” as problem areas.

Kaniz Malekin, chair at CCHA, said in a statement on the association’s website: “The board fully accepts the report and, working with the regulator, we already have plans in place to address the concerns raised.

“We have appointed specialist support to help us improve the key areas on which regulatory judgement has focused, and welcome the focus and direction this report gives to our work.

“The board and executive team will redouble its efforts to lead CCHA through this period with renewed determination to deliver excellent, customer-focused services.”

CCHA was given a ‘standard’ rating for financial viability, indicating that it meets viability requirements and has robust financial capacity.

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