In this webinar, a sector expert joins a senior member of the Inside Housing editorial team to explore how customer journey mapping can improve the resident experience without resorting to a one-size-fits-all approach.
Watch the full webinar ‘How should housing providers approach harder-to-treat retrofit properties once the low-hanging fruit has been picked?’ and earn CPD minutes
As part of Inside Housing’s CPD offering, watch the webinar in association with Aico, ‘The importance of good quality data to good air quality’, and earn CPD minutes