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Regulator of Social Housing continues to expand frontline regulatory teams

The Regulator of Social Housing (RSH) is continuing to expand its frontline regulatory teams to meet the demands of its new powers.

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Fiona MacGregor, chief executive of the Regulator of Social Housing
Fiona MacGregor, chief executive of the Regulator of Social Housing
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Regulator of Social Housing continues to expand frontline regulatory teams #UKhousing

The Regulator of Social Housing is continuing to expand its frontline regulatory teams to meet the demands of its new powers #UKhousing

The recruitment process was revealed after job advertisements for “a number of regulatory engagement managers” appeared on the English regulator’s website.

The roles are in Manchester, Leeds, Birmingham and Bristol. Salaries range from £53,160 to £58,754.

Regulatory engagement managers will deliver “effective engagement for an assigned portfolio of landlords” and carry out assessments and inspections of how landlords are delivering against regulatory standards.


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Regulator to recruit 100 new staff to deal with extra powersRegulator to recruit 100 new staff to deal with extra powers

This includes seeking evidence on the effectiveness of landlord’s governance and management of strategic risks and the extent to which they deliver good service outcomes, transparency and accountability to their tenants.

Where improvements are required, managers will be involved in the design of follow-up interventions and will work with the landlord to ensure effective delivery.

Digital interviews are expected to take place in the weeks beginning 3 and 10 February.

The RSH told Inside Housing that the positions it is recruiting for are part of its planned recruitment that was announced in 2023

That year, the RSH vowed to recruit 100 new staff, boosting its workforce by nearly 50%, after being handed new powers under the Social Housing (Regulation) Act.

Under the legislation, passed in July 2023, the RSH has the power to carry out regular inspections of social landlords and issue unlimited fines. New consumer standards to protect tenants also came into force in April 2024.

A spokesperson for the regulator said: “We are nearing the end of our long-term recruitment plan, in line with our projections when our new remit came into effect last year. The roles which we are currently advertising are part of this planned recruitment.”

In July, RSH chief executive Fiona MacGregor set out how the regulator will work with the Housing Ombudsman under its expanded remit.

In October, Inside Housing surveyed more than 200 councils and housing associations to reveal the first results from the regulator’s new tenant satisfaction measures regime.

Last month, we published a three-part series on consumer standards, including what it is like to be inspected by the RSH.

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