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Pocket Living says contractor has ‘accepted responsibility’ for fixing defective block

Developer Pocket Living said it has “reached an in principle commercial agreement” with a contractor to pay for fire safety fixes on one of its buildings plagued by fire safety issues.

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Bridgepoint House in Ealing, west London
Wooden cladding and missing fire barriers have been identified at Bridgepoint House (picture: Google Street View)
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Developer Pocket Living said it has “reached an in principle commercial agreement” with a contractor to pay for fire safety fixes on one of its buildings plagued by fire safety issues #UKhousing

Wooden cladding, wooden balconies, poorly installed fire doors and missing fire barriers have been identified at Bridgepoint House, a 39-flat Pocket Living development in Ealing, west London.

The developer told Inside Housing on 2 October that it was “currently in the process of negotiating a legal agreement” with contractor Durkan and that it intends to start remediation work within three months after the agreement has been signed off by the building’s resident management company (RMC).

In an earlier email to the RMC, seen by Inside Housing, the developer said Durkan “has now accepted responsibility” and that Pocket Living has “a roadmap to potentially start remediation works this year”.

In a parliamentary answer on 27 April, building safety minister Lee Rowley said that officials from the Department for Levelling Up, Housing and Communities (DLUHC) had met Pocket Living in February “and received assurances that remediation would be carried out at Pocket Living’s cost to the necessary standards”.

However, in an email to leaseholders sent on 18 May, seen by Inside Housing, Pocket Living denied they had promised to cover the full cost of the fixes.


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“Pocket is happy that it has reached a mutual understanding with DLUHC of what was discussed, which is regrettably at odds with the minister’s statement that said Pocket Living would undertake remediation ‘at its own cost,’” a Pocket Living spokesperson wrote.

The email added: “Pocket has always maintained that it will work tirelessly to bring those responsible for the defects (in this case Durkan) to the table and is pleased that Durkan has now accepted responsibility.

“Our focus now is to apply as much pressure on Durkan as possible to achieve a B1 EWS1 [External Wall System 1] rating for leaseholders in the fastest timescale possible.”

As a medium-sized developer, Pocket Living was not asked to sign the government’s building safety contract, which committed the UK’s biggest developers to pay to fix issues with buildings they had worked on over the past 30 years.

A DLUHC source told Inside Housing that regardless of whether a firm had signed the contract, it expects developers to “do the right thing and get on and fix the buildings they are responsible for”.

The source added it understood that Pocket Living was working with “relevant parties” to fix the building and thta the department is monitoring progress. 

A spokesperson for Pocket Living said: “Pocket and the contractor have reached an in principle commercial agreement to remediate Bridgepoint House, marking a significant step forward in the process. To reiterate, this agreement encompasses all costs related to the essential remediation work required for the building to achieve a B1 EWS1 certification and there will be no cost to the residents. Both parties have now initiated the engagement of legal representatives.

“We are currently in the process of negotiating a legal agreement. Once finalised, we will then arrange a residents drop-in session to ensure all interested parties are fully briefed on the works required. We will also promptly issue a joint letter that confirms the underwriting of the works, allowing residents to transact on their homes. The timings of this will be very much dependent on how quickly we can come to a signed agreement, however we remain hopeful that residents will be able to transact on their homes this year.

“In terms of physical works, we intend to start within three months from the point of agreement with the RMC. We can confirm, however, that we have already taken steps to ensure the process is as streamlined as possible. The contractor has briefed its supply chains and has already coordinated with Ealing Council’s building control team.”

Durkan declined to comment.

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