Chan is the Group Chief Executive of emh group, a housing and care group with a turnover of £125m, 1,100 employees and over 20,000 homes in management. The group is a major developer of affordable homes and provider of care and support services in the East Midlands. Prior to this role, Chan worked for various local, regional, and national housing organisations. He is also a non-executive director in several organisations, including the Chartered Institute of Housing (CIH) professional body and Housemark. Outside of the sector, Chan is a Board member of a regional Hospice, an FE college, and the CBI Regional Council.