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2024 Agenda

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Finsbury Suite

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Alison Bennett
Althea Efunshile
Amramanjari Singh
Anna Clarke
Becky Tucker
Ben Denton
Bill Gill
Cllr Simy Dhyani
Councillor Aydin Dikerdem
Councillor Caroline Jackson
Councillor Oliver Monk
Craig Thornton
Daisy Armstrong
Denise Fowler
Emily McKenna
Emma Palmer
Gemma Bell
Helen Shaw
Holly Dagnall
Imran Mubeen
Jonathan Walters
Jordan Toulson
Judy Hardy
Kai Jackson
Kate Elder
Kate Still
Keith Petty
Keith Read
Lisa Driscoll
Lisa Maunder
Louise Clark
Mairead Carroll
Martin Hilditch
Matt Cowen
Patrick Ricketts
Pav Kumar
Priyanka Kakkar
Richard Blakeway
Rosemary Farrar
Suki Jandu
Tariq Kazi
Tim Galloway
Tina Barnard
Toria Buzza
Victor Da Cunha
Yogeta Partridge

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PlenaryBack to 2024 Agenda

Keynote: A view from the regulators and the Housing Ombudsman

Thursday, 17 Oct 2024 09:30 - 10:15Finsbury Suite
Speakers
Jonathan   Walters Jonathan WaltersDeputy chief executiveRegulator of Social Housing
Richard   Blakeway Richard BlakewayHousing Ombudsman
Tim   Galloway Tim GallowayDeputy director of building safetyHealth and Safety Executive
Helen   Shaw Helen ShawDirector of regulationScottish Housing Regulator
Emma   Palmer Emma PalmerChief executiveEastlight Community Homes

Housing providers face tough choices as they prepare themselves for major regulatory change in a difficult operating environment and with ever-stretched budgets. This opening keynote session will bring together the key sector regulators to provide a big picture overview on the latest standards and expectations.

  • Analysing trends in global account information to understand the multiple demands on spend that the sector is facing
  • Understanding the expectations and priorities of a new government 
  • Meeting the demands of multiple regulators: clarifying remits and addressing any overlap
  • Is it time for a realistic conversation about the capacity of the sector and how to approach difficult decisions and potential trade-offs?
  • How to set the right culture of challenge, learning and improvement and ensure people feel supported under pressure and scrutiny
  • The important role of tenants in regulation and governance

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EVENT INFORMATION

  • 23 October 2025
  • Convene
  • 155 Bishopsgate
  • London
  • EC2M 3YD
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