The housing sector’s leading one-day conference addressing how to proactively and authentically communicate with colleagues, customers and stakeholders.

Following the general election, and a raft of regulatory changes within the Social Housing (Regulation) Act aimed at improving communication between landlords and tenants, housing communicators are navigating a multitude of priorities in an ever-changing environment.

Hear from 50 speakers across 3 content streams covering both internal and external communications. The conference will explore how to influence key stakeholders and deal with emerging issues in a transparent and empathetic way to improve the lives of those in our communities.

Gain inspiration from award-winning communication campaigns, obtain insights from out-of-sector pathfinders, and join our interactive workshops to collaborate, connect and create change.

With over 250 housing providers and key partners attending, this is a valuable opportunity to tackle the biggest issues in communications and achieve your ambitions.

Masterclass with Peter Apps
26 September, 14.30-16.30

New for 2024: As a delegate, gain exclusive access to Inside Housing’s Communications Masterclass taking place online one week after the conference. Hosted by journalist and Orwell prize winning author Peter Apps, this CPD accredited session will be an added opportunity to hear summarised outcomes from the conference and an in-depth masterclass on effective storytelling and narrative building.

The Communications Conference is a fully certified CPD event

Key topics include:

Effective stakeholder engagement with a new government

Connecting colleagues and tenants to our purpose and vision

The impact of consumer standards on campaign delivery

Building the dream team: how to recruit great people, and keep them

Health, wellbeing and psychological safety at work

AI - using practically to transform services and save time

Digital inclusion and online accessibility

Inclusive communications and embedding DEI

Building the business case for resource

Communicating about financial wellbeing support

See who attended in 2023 Book your delegate pass

Testimonials

Amanda Bhavnani, Eastlight Community Homes

"As enjoyable, insightful and moving as ever."

Jade Ziola-Sammons, See Media

"A comprehensive and well-presented overview of communications issues in the sector, with some excellent speakers and discussion."

Lindsay Garfitt-Brown, PR and communications manager, WDH

"A day full of interesting speakers, thought-provoking content and great networking. I came away really inspired about trying new things within my organisation."

Louisa Whitby, Riverside Housing

"Fantastic, dynamic, engaging conference."

Mairead Bond, THCH

"A really insightful day and a great way to meet other communication professionals. Look forward to putting these new ideas into action."

Miles Lanham, director, SW9

"A treasure trove of latest learning and best practice."

Polly Oliver, communications partner, Tai Tarian

"Slick organisation, interesting and knowledgeable speakers, quality food and drink, great atmosphere. I came away inspired about housing comms, and with some new ideas."