AI is poised to transform the function of communications, join this session to understand the benefits, risks, and safest routes to implementation. 

• Putting together a project team for AI implementation – which business functions should be involved and what’s comms role?
• Understanding the potential for service transformation through chat-bots, whilst protecting data confidentiality.
• Educating stakeholders on platform uses, and what they should and shouldn’t be used for.
• AI and automating customer comms - what’s possible and how much time will you save?