The ongoing cost of living crisis coupled with the 7% social rent increase cap are causing huge concern for tenants and residents, and colleagues, about paying rent and managing money. This issue is only getting worse, so the communications we provide about financial support need to offer a clearer, bolder route to help. 

• When it comes to debt advice, energy bills and rent increases – how can we communicate in the right ways to our communities who are facing hardships?
• At a time when social housing tenants are finding it increasingly difficult to pay their rents, how can communications support with rent arrears?

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